Shipping and Delivery

What is the time period within which the order will be delivered to me?
Our priority is to ship your orders within 24 hours of placement. However, the time taken to deliver the order depends on the location of delivery.
Usually, metro cities will receive the products within 3-5 days of shipping the product and non-metros will receive the product within 7- 10 days of shipping.

What delivery services are used and how reliable are they?
Our delivery partners are the best in the business. We use FedEx, Delhivery and Xpressbess for the delivery of our products. We primarily ship through Delhivery or FedEx Surface to fulfilling our orders.

Do you charge for shipping?
Yes, the shipping charges are applicable based on the weight of your total order. However, if your order value exceeds the prescribed amount for it to qualify for free shipping, there will not be any charges applicable.

How do I track my orders?
You will receive a notification from us comprising tracking details along with a link once the shipment has been booked. You will be able to track your order by accessing the link.

How do I mention any special requests regarding my order?
We would love to hear you out. Please contact us at letstalk@mittimate.com or WhatsApp/call us at +917300721515. You can also drop a message at our chat window on our website.

What if I want to ship my order internationally?
We do ship our products internationally. You can write to us at letstalk@mittimate.com or WhatsApp/call us at +917300721515. You can also drop a message at our chat window on our website. Free shipping is not applicable on international orders and hence it will be charged on the actual.
Any customs-related delay or costs will need to be covered by the customer. Please note that COD is not available for international orders.

Is there COD available?
Absolutely, COD is offered for your convenience. Please note that there are nominal charges associated: ₹120 for orders below ₹1200 and ₹90 for orders above ₹1200.